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Email & Retention

Build a useful welcome sequence

Help a new subscriber get value before asking for another commitment.

Email & Retention campaign illustration

The opportunity

Help a new subscriber get value before asking for another commitment.

Best for: Businesses with a permissioned mailing list and a connected email platform

Goal: Retention

Gather your field kit

  • Connected email platform
  • Permissioned contact list
  • Test inbox

Make it happen

  1. State what the subscriber will receive at signup
  2. Write a first email delivering the promised resource
  3. Follow with one practical example
  4. Send a short question inviting a relevant reply
  5. Include sender identity and a working unsubscribe route
  6. Test delivery and links with the actual email platform

A ready-to-adapt example

Illustrative template. Replace the details with your own verified information.

Email 1: Here is the [resource] you requested. Start with [one action]. If you get stuck, reply with your question.

Start smaller than you think

Run one small version of “Build a useful welcome sequence” with five relevant participants or one limited publication. Record the questions, responses and completion of the intended next step before expanding.

What to measure

  • Relevant clicks or replies
  • Completion of the intended action
  • Unsubscribes and delivery failures

Watch out for

  • Sending beyond the consent given
  • Using misleading subject lines or broken unsubscribe links

Permissions & trust

Use permissioned contacts and a real sending service. Provide accurate sender information, honor preferences and unsubscribe requests, and follow applicable rules.

Your next action

Start with this first step: State what the subscriber will receive at signup. Set a review date before increasing the budget.

Put this into a campaign plan →