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Social & Community

Create a community glossary thread

Make unfamiliar language easier to understand through examples.

Social & Community campaign illustration

The opportunity

Make unfamiliar language easier to understand through examples.

Best for: Founders, creators and moderators building a relevant community

Goal: Community

Gather your field kit

  • Relevant community or channel
  • Moderation guidelines
  • Simple activity log

Make it happen

  1. Collect terms newcomers ask about
  2. Write one plain-language definition per term
  3. Add a concrete example and a limitation
  4. Invite corrections from knowledgeable members
  5. Review contributions before incorporating them
  6. Keep a stable index of approved definitions

A ready-to-adapt example

Illustrative template. Replace the details with your own verified information.

Definition format: Term / everyday meaning / example / what it does not mean.

Start smaller than you think

Run one small version of “Create a community glossary thread” with five relevant participants or one limited publication. Record the questions, responses and completion of the intended next step before expanding.

What to measure

  • Helpful replies
  • Returning participants
  • Useful next actions completed

Watch out for

  • Treating every discussion as a sales opportunity
  • Counting reactions without checking usefulness

Permissions & trust

Respect community rules and participant privacy. Disclose affiliations, incentives and commercial relationships; do not automate unsolicited engagement.

Your next action

Start with this first step: Collect terms newcomers ask about. Set a review date before increasing the budget.

Put this into a campaign plan →